Job Title: Captain of Special Operations

Department: Public Safety Department – Division of Student Success

Reports To: Chief of Police

FLSA Status: Exempt

Prepared By: Chief Angela Honora

Prepared Date: December 20, 2022

Approved By

Approved Date:

Position Objective-qualifications

The Captain of Special Operations is responsible for management of training. The captain of special operations performs the same duties as police officers and supervisors in providing law enforcement and protection services, as well as other services in keeping with the mission and values of Dillard University and the Division of Student Success. The captain of special operations will exhibit a proactive, service-oriented approach to the provision of community-based policing services to the faculty, staff, students and visitors at Dillard University.

Education/Experience: Bachelor's degree or 10 years of related experience required. POST certification required. Prior service strongly preferred; prior service to include: 2 years of full-time experience in a supervisory role in a police/law enforcement agency. Must have a valid Louisiana Driver’s license, free of serious or frequent violations.

Required Skills

The abilities, skills and knowledge attributed above the police corporal position.
Thorough knowledge of divisional and department policies, procedures and directives.
Thorough knowledge of relevant criminal law, ordinances, statutes and case law.
Knowledge of contemporary supervisory concepts, techniques and practices.
Skills in use of computers and associated programs. Knowledge of or ability to learn LEMIS IBR records management system and ADP time and attendance system.
Skills in leadership, human relations, counseling and implementing change.
Skills in time management, priority-setting, planning and organization.
Ability to lead and motivate.
Ability to take command in an emergency situation: to quickly and effectively assess and direct a response to present and emerging hazards.
Ability to manage situations analytically and with objectivity.
Ability to work independently without direct supervision.
Ability to effectively interact with colleagues, supervisors and customers face to face.
Ability to meet consistent attendance requirements.
Ability to conduct preliminary internal affairs investigations.

Essential Functions

Supervise police and public safety related operations at Dillard University. Assign and schedule work and vacation, keep records of overtime, interview and hire new officers and supervisors/managers and or security employees. Provide administrative support to the Chief.
Make determinations concerning the department’s response to police and public safety events, crime, investigations and public safety coverage necessary on any occasion. Meet with university department heads to organize arrangements for police response or to solve problems in a harmonious manner. Serve as liaison to work with other divisions, departments, elected officials, media and other outside agencies; negotiate and resolve sensitive and controversial issues; assist with planning special operations and task forces. Investigate complaints relative to service or subordinates.
Direct the operations of assigned enforcement and support units, specialty units and planning or training for a police bureau. Supervise managers/staff assigned to one or more units including hiring, discipline, performance evaluation, work assignments and all related supervisory responsibilities.
Supervise and prepare the necessary training records, reports, operational plans and budget for the assigned police bureau. Recommend policy and procedure changes. Act as departmental training Officer in Charge to include the maintenance of training records, instructor certifications, training program scheduling and POST certifications. Assist with the Louisiana State guidelines.
Maintain liaison between the university and area law enforcement agencies. Participate in a variety of boards, commissions, and committees.
Maintain the ability to be on-call for a 24/7 response to public safety events. Perform other police work as necessary.
Perform all the functions of a police officer and corporal. Assume duties of Chief of Police as needed and directed by Chief of Police.

CONTACTS

Department: Daily contact with departmental staff to include police, mobile, fixed post and contract security officers as well as Dillard University Communications Center officers in the course of shift operations and police functions.

University : Frequent contact with university staff and faculty in the course of shift operations and police functions.

External : Regular contact with police, fire, and Emergency Medical Service (EMS) personnel from the City of New Orleans, Hospitals and other police departments as needed. Frequent contact with members of the public as they are passing through university property and visiting public venues owned by the university in the course of shift duties and calls for service.

Students : Frequent contact with university students in the course of shift duties and calls for service. This includes interaction with outside agencies on Dillard’s University campus.

SUPERVISORY RESPONSIBILITY

Direct supervision of the patrol division police officers.

WORKING CONDITIONS

May be required to spend extended periods of time sitting, standing or walking. May be exposed to weather conditions including heat, cold, wind, rain, ice and rarely snow. May be required to work extended hours based on situational and staffing needs. Duties may at times include bending, stooping, reaching and running. Duties may involve physical confrontation and exposure to dangerous situations.

Employee Signature Date

Dillard University

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