We are looking for a friendly and professional Front Desk Clerk to be the first point of contact for our visitors and to assist with various administrative tasks.

As a Front Desk Clerk, you will be responsible for managing the front office operations and providing outstanding customer service to
our guests. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask effectively in a busy environment.

Key Responsibilities:

Greet and welcome guests warmly as they arrive at the front desk.
Check guests in and out, ensuring a smooth and efficient process.
Answer and direct phone calls, taking messages when necessary.
Manage reservations and schedule appointments using [specific software, if applicable].
Respond to guest inquiries and resolve any issues or complaints promptly and professionally.
Maintain the front desk area and ensure it is clean, organised, and stocked with necessary supplies.
Provide information about the facility, services offered, and local attractions as needed.
Assist with administrative tasks, such as filing, data entry, and managing correspondence.

Qualifications:

Previous experience in a front desk or customer service role preferred.
Proficient in Microsoft Office Suite and familiar with [specific software related to the industry, if applicable].
Strong interpersonal and communication skills, both written and verbal.
Exceptional organisational skills and attention to detail.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
A friendly demeanor and a commitment to providing excellent customer service.

What We Offer:

Competitive salary and benefits package.
Opportunities for professional development and career growth.
A supportive and dynamic work environment.

Global Builders In Uk Ltd

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Front Desk Clerk