Job Summary
Looking to TRADE UP to a better opportunity? Southern Air of Baton Rouge is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. The Customer Service Representative is paid hourly plus opportunity for spiffs and commissions.
Duties
- Respond promptly to customer inquiries via phone, email, and in-person
- Handle and resolve customer complaints in a professional manner
- Process orders, forms, applications, and requests
- Perform data entry tasks accurately and efficiently
- Identify and assess customers' needs to achieve satisfaction
- Provide information about products and services
- Work collaboratively with the sales team to meet sales targets
Skills
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficiency in data entry and office software applications
- Ability to analyze information and solve problems effectively
- or multilingual proficiency is a plus, particularly in Spanish
Job Type: Full-time
Pay: $17.21 - $19.87 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Shift:
- 10 hour shift
- 12 hour shift
- Day shift
Work Location: Hybrid remote in Baton Rouge, LA 70809
