Scheduler
The Schedule Coordinator is responsible for developing and managing the schedule for security personnel across various locations, ensuring optimal staffing coverage, and minimizing overtime costs. This role requires excellent organizational skills, attention to detail, and the ability to communicate effectively with both security staff and management to ensure smooth and efficient operations.
Key Responsibilities:
1. Scheduling & Coordination
- Develop and manage weekly and monthly schedules for all security personnel, ensuring coverage for all shifts.
- Coordinate and adjust schedules based on vacations, sick leave, emergencies, and last-minute changes.
- Monitor and minimize overtime by optimizing shift allocations and personnel availability.
2. Staffing Management
- Maintain an updated roster of security personnel, noting everyone’s availability, qualifications, and site-specific requirements.
- Ensure all shifts are covered in compliance with company policies and client contractual obligations.
- Communicate scheduling needs to security guards, addressing their questions or concerns regarding shift assignments.
3. Administrative Duties
- Track and document staff attendance, lateness, and absences, reporting to the Security Operations Manager as needed.
- Manage requests for time off and schedule adjustments, processing approvals and ensuring continuity in coverage.
- Update databases or scheduling software with current information on all security personnel.
4. Communication & Problem Solving
- Proactively identify and resolve scheduling conflicts, responding to emergency shift requirements.
- Communicate regularly with site supervisors and the Security Branch Manager to provide updates on staffing and coverage.
5. Compliance and Reporting
- Ensure compliance with labor laws, company policies, and site-specific security requirements.
- Prepare and submit regular reports on staffing, overtime, and schedule adherence.
- Assist with payroll processing by providing accurate records of hours worked and approved overtime.
Equal Opportunity Employer/Veterans/Disabled
#IPSCT4S
Inner Parish Security Corporation (IPSC) has provided tailored security solutions throughout the Gulf Coast for over 45 years. We provide security guard and technology solutions. We also perform federal contract security and emergency response work. IPSC is ever growing and expanding into new areas and aspects of the security industry. Come be a part of our exciting and innovative team.
Education & Experience:
- High school diploma or equivalent; additional training or education in scheduling, management, or a related field is preferred.
Skills & Abilities:
- Strong organizational and time-management skills.
- Perform dispatcher and receptionist duties such as organizing, filing, sending emails and reports, etc.
- Answering phones, transferring calls, and taking messages. etc.
- Must be proficient in Word, Excel, Google Docs, email applications, and typing.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle last-minute changes efficiently.
- Knowledge of labor laws and scheduling regulations.
- Experience using Winteam and eHub preferred.
Other Requirements:
- Flexibility to work occasionally outside of standard business hours, especially during peak times or emergencies.
- Strong attention to detail and problem-solving skills.
- Must be friendly, courteous and professional
