About the company
Karoo is a Patient-centered continuous care platform that uses technology, virtual care, and in-person care to improve cardiovascular (CV) patient health and quality of life while lowering costs.
Karoo partners with at-risk entities to improve the lives of their patients by delivering better cardiology healthcare and reducing costs.
Full job description
Job Overview:
Karoo is seeking to add an important care team member, the Patient Engagement Specialist. This individual will be responsible for meeting with and enrolling patients into the Karoo Care program.
This role integrates within partner cardiology practices and will focus on screening eligible patients for enrollment, communicating with practice providers to discuss eligibility, interacting with prospective patients to explain services, address inquiries, gather information, provide education, and schedule initial appointments with the virtual team. This is an opportunity to work in a fast-paced medical environment and make a positive impact on the lives of patients.
Responsibilities:
- Maintain daily on-site presence at partner cardiology practices
- Pre-screen patients for eligibility and notify practice providers of prospective patient enrollments through program and technology education
- Conduct enrollment onboarding sessions with patients
- Maintain documentation in the Karoo Health Kohere.AI system, and partner cardiologist systems for tracking and reporting purposes
- Regularly interact with practice staff to provide line-of-sight into patient admissions, readmissions, and ED visits
- Implement strategies to appropriately enroll patients in the program
- Communicate regularly with all members of the interdisciplinary team to share key information, coordinate tasks and provide support for the enrollment process
- Special projects, initiatives, and other job duties as assigned
Requirements:
- High school diploma or equivalent
- Health care professional with experience working in the medical field (for example Medical Assistant, LPN, Home Health Aid, etc.)
- 2+ years of related experience working in health care and/or physician clinic/practice setting
- Previous experience working in a cardiology clinical setting is preferred
- Proficient knowledge of medical terminology, anatomy, and coding systems
- Proficient in electronic medical record entry
- Excellent organizational skills and attention to detail
- Comfort with ambiguity and a fast-paced culture; ability to adapt and approach problems with a solution-oriented mindset
- Confidence in explaining new programs and initiatives to people/patients; ability to connect and engage with people comfortably
- Strong communication skills with the ability to effectively establish rapport with patients, healthcare providers, and other staff members
- Highly comfortable in group/team dynamics and able to fit in with clinic staff and teams
If you are a dedicated healthcare professional committed to delivering exceptional patient care, we encourage you to apply for this position. Please submit your resume and cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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Paid time off
Medical specialties:
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Cardiology
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Any experience in the medical field is valued
Schedule:
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Monday to Friday
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Regular business hours
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No weekends
Work location/setting:
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In-person at partner cardiology clinics
Experience:
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Healthcare professional: 2 years (Required)
The pay range for this role is:
22 - 24 USD per hour(Lafayette, LA)
