The Museum Assistant at the Bayou Terrebonne Waterlife Museum handles basic responsibilities related to museum operations including opening/closing the museum, greeting visitors, accepting payments, and providing information to the public. Applicants must have excellent communication skills and the ability to interact positively with children, adults, and large groups. The ideal applicant should have a strong work ethic with the ability to adapt to stressful situations while maintaining a positive attitude. This is a part-time position requiring 15-20 hours per week for $13/hr. This position reports to the Executive Director of the South Louisiana Wetlands Discovery Center. The schedule may vary depending on staffing requirements. Hours will generally be Saturday and Sunday from 10:00am-5:00pm with occasional weekdays or special events.

Qualifications

Education

High school diploma or equivalence

Experience

Experience working with the public
Experience handling cash transactions and operating a cash register

Proficiency in the use of computers for:

Microsoft Office
E-mail
Internet

Knowledge, skills, and abilities

Excellent customer service skills
Knowledge of telephone etiquette and basic office procedures and practices
Work with the public in a pleasant and outgoing manner
Perform opening and closing procedures with accuracy
Deal with large numbers of people and large tour groups
Learn basic information about the museum

Working Conditions

Lift up 40 pound
Be able to stand for long periods of time and walk up/down stairs

Primary Duties and Responsibilities

The Museum Coordinator performs a wide range of duties including the following:

General

Perform opening and closing procedures with accuracy
Greet museum visitors and event guests with an upbeat, positive attitude
Answer multi-line telephone and route calls/messages as necessary
Receive, record, and secure all revenues received from admission fees, merchandise sales, and events
Monitor galleries and public areas for inappropriate behavior and report safety or security concerns
Learn the basic information about the museum including facilities, exhibits, and event policies
Answer questions from visitors and tourists of all ages
Inform visitors about the museum and tours if necessary
Perform security duties as required including completing incident reports and contacting local law enforcement as needed
Be responsible for basic upkeep and cleaning of the reception area, gift shop, restrooms, event spaces, and other areas of the museum as assigned/needed

Merchandise Sales

Accurately handle payment transactions through use of a cash register and/or computer

Special Events

Assist with working special events, including setup and breakdown of chairs and tables, as needed
Communicating museum special event rules and policies to event organizers and guests

The schedule may vary depending on staffing requirements. Hours will generally be Saturday and Sunday from 10:00am-5:00pm with occasional weekdays or special events.

Job Type: Part-time

Pay: $13.00 per hour

Expected hours: 15 – 20 per week

Schedule:

Rotating weekends
Weekends only

Work Location: In person

South Louisiana Wetlands Discovery Center jobs

Museum Assistant